How do I change the delivery details for my subscription?Updated 3 months ago

Please follow these steps:

1. First, log into your online account and click the grey 'Manage Subscription' button on your account page to view your customer portal.

2. Click the 'See More Details' button to view more information about your subscription.

3. To change your delivery details, simply scroll down the page to the section titled 'Product Shipping Info'. Click the blue 'Edit' button.

4. Click the 'Edit' button on the next screen and enter your updated delivery information. Click 'Save' at the bottom of this pop-up to finish this action.

If you're already has already been processed and you have received the tracking information via email, unfortunately, we are unable to change your delivery address. 

Australian Residents: If your delivery address is within Australia, once you have your tracking information, you may be able to redirect your parcel with Australia Post. Click here for instructions. 

If you’re having any issues with your subscription, please contact [email protected]